Privacy Policy

This document constitutes HookupClan' Privacy Policy for data of a personal nature (hereinafter, the “Policy”). As part of the framework of a transparency requirement, this policy has been drafted to be understandable and easily accessible in order to convey our commitments under the European General Data Protection Regulation (EU) 2016/679 (hereinafter, the “GDPR”) as well as the Data Protection Act, as amended. The data protection policy is intended for all natural persons who are in contact with our company, upon any collection of data of a personal nature, as well as for anyone wishing to know more with respect to the services and businesses that our company performs as a controller or outsourcer in the fields of digital advertising performance, online services, customer acquisition, and email solutions. As a variation of this policy, HookupClan various businesses are likely to bring a personal data privacy policy to the attention of their customers when they enter into direct contact with them. The Policies are accessible through various means that are accessible to natural persons (websites, applications, or mobile phone services...).

Since HookupClan businesses may lead the company to carry out data processing in partnership with third parties without a direct relationship to the natural persons concerned with our company, we invite you to approach them directly to find out about their policies or to present them with any request relating to the processing of data that affects you.

Part I of this document presents, as general information, the principles and requirements of the GDPR that HookupClan agrees to respect upon any data collection and processing. Parts II and III specify, respectively, the processing strictly performed by HookupClan in clearly identified situations as well as individuals’ rights that our company agrees to respect. Part IV specifies the means available to individuals for answers to any questions about the Policy on the protection of data of a personal nature.

As the policy is subject to change, we invite you to refer to it regularly.

Data of a personal nature is collected and processed by HookupClan in accordance with the principles and requirements of the GDPR

For the purposes of the GDPR, data of a personal nature is defined as any information relating to an identified or directly or indirectly identifiable natural person. Processing is the operations applied to data that fit into the situations and purposes specified within Part II of this policy. HookupClan processes data in order to fulfill lawful, explicit, and legitimate objectives and purposes, according to fair processes for the purpose of providing services for its own account or those of its solutions and services client partners.

Taking into account the general requirements of the GDPR, in the case of data processing:

  • We strive to collect and process data within the strict scope of the provision of the services and benefits concerned, for lawful, explicit, and legitimate objectives and purposes, according to fair processes, to provide services and benefits;
  • temporary or permanent failure of computer or telephone networks. When we carry out the direct collection of data of a personal nature, we specify whether its provision is of a regulatory or contractual nature or whether it affects the benefit of a service or the outcome of a contract and whether the affected person is obliged to provide the data of a personal nature, and we also specify the possible consequences of non-provision of data;
  • When the case arises, we indicate the existence of automated decision-making, including profiling, with the indication of useful information regarding the underlying logic, as well as the importance and expected consequences of such possible processing for the affected person;
  • In the event of any intention to carry out a possible later processing of data of a personal nature for a purpose other than that for which the data was collected, we provide information to the individuals in advance about this other purpose and any other information necessary for it to be understood in a transparent way;
  • We communicate restricted data to authorized recipients, including our company’s authorized services as well as the partners involved in the provision of services;
  • We agree to ensure processing transparency with appropriate information from individuals in all cases of collection, when the data is received from the individuals themselves or possibly originating from third parties or technologies;

We agree

  • to minimize processing,
  • to ensure the regular update of the data,
  • to carry out commensurate preservation of the data according to criteria determined in particular with regard to the purpose of the processing, contractual or operational requirements, or to meet our regulatory obligations, all in compliance with applicable law,
  • to manage relations with the recipients of data and subcontractors by all proper means to ensure the respect of our legal obligations,
  • in the case of a possible transfer of data to a country located outside the European Union, to take all possible measures, in accordance with the requirements of the GDPR, guaranteeing compliance with the regulations applicable in Europe,
  • to make colleagues aware of the requirement for the protection of data of a personal nature and its confidentiality,
  • to ensure the security of the processing and of the data,
  • to take into account all the rights granted to natural persons under applicable regulations.

Within HookupClan, awareness of the principles and requirements of the law regarding protection of data of a personal nature is accompanied by organizational and technical measures, particularly starting with the design (privacy by design) and by default (Privacy by default) in order to apply the provisions of the GDPR in an effective manner, in accordance with the commitments and to provide operational guarantees.

Personal Data

Personal data is all information about an identified or identifiable person. This includes the following categories of personal data that we process:

  • Your contact details (such as first and last name, address, e-mail address, phone number),
  • Your correspondence with us,
  • Log files with information about your visit to our website,
  • Online identifiers (such as cookie IDs, IP addresses, advertising IDs).

Use of Cookies

General Information About Cookies

A cookie is a text file containing an identification number which, when the website is used, is transmitted to the user’s computer together with the other data actually requested and stored there. The file is kept there for later access and serves to authenticate the user. Since cookies are only simple files and not executable programs, they do not pose any danger to the computer. Depending on the settings selected by the user in their internet browser, the latter automatically accepts cookies. However this setting can be changed and the storage of cookies deactivated or set in such a way that the user is informed as soon as a cookie is set. If the use of cookies is deactivated, some functions of the website may not be available or may only be available to a limited extent. You can prevent the setting of cookies by our website at any time by means of a corresponding setting in the internet browser used and thus permanently object to the setting of cookies. Cookies that are already active can be deleted at any time via the settings of your internet browser or other software programs. We may work together with advertising partners who help us to make our online offer more interesting for you. In this case, cookies from partner companies may also be stored on your hard drive when you visit our website (cookies from third parties). We may store cookies on your device if they are absolutely necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages.

You can change or withdraw your consent at any time via cookie declaration on our website.

  • Session Cookies. Session cookies are used for the duration of a session and are automatically deleted when the executing browser is closed. They ensure, for example, that video and audio files can be played, that your user input is temporarily stored during the time of entry and thus the user-friendliness is improved. 
  • Persistent Cookies. Persistent cookies remain on your end device after closing the browser. These cookies can, for example, save your user preferences, such as language settings, and analyse user behaviour on our website. Storage duration of persistent cookies corresponds to the respective duration of the individual cookie. Afterwards they are automatically deleted.

HookupClan recognizes the application of individuals’ rights resulting from the GDPR according to the requests they wish to assert and agrees to take into account any request as soon as possible. In this respect, natural persons have available a set of rights that apply on a case by case basis taking into account the circumstances of the processing and their relationship with the Renuine Hookup SitesThese rights are as follows:

  • Right to the provision of information when data of a personal nature is collected in a direct or indirect manner;
  • Right of access, allowing individuals to obtain from the controller confirmation that data of a personal nature concerning them is or is not processed and, when it is, access to such data of a personal nature;
  • Right of correction and erasure allowing individuals to obtain, as soon as possible, the correction of data of a personal nature that is inaccurate and, taking into account the purposes of the processing, the right to have the data completed, including providing a supplementary declaration, as well as the right to deletion, allowing for the deletion, as soon as possible, of data of a personal nature when certain grounds are met;
  • Right to the limitation of processing for a certain period of time when certain elements apply, such as a possible challenge to the accuracy of data of a personal nature, unlawful processing to which a person objects, or in the case of a need to process the affected person’s data for the establishment, exercise, or defense of rights in court, or in the case of verification of the possible prevalence of legitimate grounds pursued by the controller over those of the affected person;
  • Right of objection, to a certain extent in accordance with applicable laws, in case of possible automated individual decision-making based on a person’s particular situation;
  • Right not to be the object of processing for prospecting purposes.

Data Recipient. When processing your data, we work with the following service providers who have access to your data:

  • Google Ads/Remarketing:

We use the Google AdWords service of Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland on our website. If you reach our website via a Google ad, a cookie is installed for 30 days, which enables us to record the actions on our website after clicking on our ad. This helps us to analyse and optimise our campaigns and to display advertising that is relevant to your interests.

Google’s privacy policy: https://policies.google.com/privacy?hl=de

In order to prevent the processing of your data you can download or rather set and save an opt-out cookie via this link: https://adssettings.google.com/authenticated

  • Google Analytics:

We use the Google Analytics service. Cookies are used to collect and analyse usage data on our website so that  we can optimise and improve our services. We use the anonymisation extension “_anonymizeIp()” for the anonymised recording of the IP address.

Google’s privacy policy: https://policies.google.com/privacy?hl=de. In order to prevent the processing of your data you can download or rather set and save an opt-out cookie via these links: https://tools.google.com/dlpage/gaoptout?hl=de or https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh?hl=de

  • Transfer to Third Countries

Data is being transferred to countries outside the European Economic Area. We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection or where we can ensure the careful handling of personal data by means of contractual agreements or other suitable guarantees, such as certifications or proven compliance with international security standards.

Privacy Notice and Disclosures for California Residents

Data Recipient

This privacy notice applies solely to visitors, users, and others who reside in the State of California when you visit our website. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (personal information).

In particular, we have collected the following categories of personal information from website visitors within the last twelve (12) months:

Category A – Identifiers

Yes

Category B – Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

No.

Category C – Protected classification characteristics under California or federal law

No.

Category D. Commercial information.

No.

Category E. Biometric information.

No.

Category F. Internet or other similar network activity.

Yes.

Category G. Geolocation data.

Yes.

Category H. Sensory data.

No.

Category I. Professional or employment-related information.

No.

Category J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

No.

Category K. Inferences drawn from other personal information.

No.

We obtain the categories of personal information listed above from the following categories of sources:

Directly and indirectly from you when visiting our website. For example, usage details collected automatically in the course of your interaction with our platform or website.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

To provide, support, personalize, and develop our Websites, products, and services.

To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Websites, third-party sites, and via email or text message (with your consent, where required by law).

To help maintain the safety, security, and integrity of our Websites, products and services, databases and other technology assets, and business.

For testing, research, analysis, and product development, including to develop and improve our Websites, products, and services.

Sharing Personal Information

We disclose your personal information for a business purpose to the following categories of third parties:

  • Service providers.

In the preceding twelve (12) months, we have not sold any personal information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • Our business or commercial purpose for collecting that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).

Deletion Request Rights

You have the right to request that we delete any of your personal information we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service providers to: Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. Debug products to identify and repair errors that impair existing intended functionality. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.). Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by email privacy@hookupclan.com and include the website.

Response Timing and Format.

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination.

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you use of our services
  • Provide you a different level or quality of goods or services

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@genuine-hookup-sites.co.uk

How to exercise your rights with a HookupClan? How to contact us about our Policy regarding the protection of data of a personal nature?

HookupClan agrees to examine any request to facilitate the exercise of the rights recognized by the GDPR. Answers will be provided to you in a concise, transparent, understandable, and easily accessible way, in clear and simple terms.

In addition, information may be provided to you in writing or by other means including electronically if appropriate or if your request is submitted in this form.

At your request, information may be provided orally, provided that your identity is demonstrated by other means.

Requests concerning your rights and/or the processing that we perform, the application of the GDPR, the Data Protection Act, as amended, or the application of this Policy, as well as any question relating to the data of a personal nature can be addressed, at your choice in writing or orally, using the following contact information so that we can respond as soon as possible.

To ensure your identity, you may be required to provide information or supporting documents. Name and Contact Details of the Responsive Party: